An acquaintance of mine had recent garage door issues and recommended T&C Door. They responded very quickly and gave me great service and pricing and acted with honesty and integrity. Not only was the tech very professional I accidentally even overpaid him in cash and he kindly counted it several times and gave me back the overpay. I cannot say enough good things about these guys.
Town and Country Door is an a great place to get your new garage doors. They were very prompt, courteous and professional. The best part of Town and Country Door is that they are always on call to help you out. We love our new garage door and would definitely recommend Town and Country Door to anyone looking for new garage doors!
Referred to TCD through our home buyers policy due to a 20 year old grinding door opener. Service was prompt and professional. Gary handled call to insurer and provided a better opener for a slight upcharge. He honestly and accurately described why it was a bit more. Completed the installation in an hour. No surprises. Easy peasy. I will call them direct if service is needed.
Town and Country Door came out on a Saturday to attempt to repair our seventeen year old garage door opener. It was not repairable (no surprise!) They were able to schedule a replacement the following Monday, and were timely and quick. The work completed by Gary was excellent. Thank you!
I called Town & Country Door at 7pm last night. Justin Brown came to our house at 10am this morning and repaired our garage door by replacing a very old torsion spring for $155. We are thrilled. It was a big inconvenience because our spring was broken and the door was too heavy to move manually. So the fact that T&C came out so quickly was essential. Justin was early for our appointment which I see as a plus and was friendly, knowledgable and fast. When Justin left, the work site was clean. We had a part fail on a different garage door three years ago and had a good experience at that time which is why we called T&C again. I highly recommend Town & Country Door.
Had Ryan W out last night to repair my opener. He did an amazing job and was super polite and kept me super informed. In my eyes he went beyond where a normal repair person would. If you call Town and Country and they send Ryan. You will be nothing put pleased with him.
We had a problem with our garage door. After checking company's reviews on the Internet, I called Town & Country Door, talked to Christian, and he offered to send a repairman the same day. Justin was very professional and efficient. The problem was solved right away. Excellent service!
Perfect customer service experience. Came out on a Saturday, right in time. Fixed broken cable and did an overall check in about 15 minutes. Jordan was professional, knowledgeable, and friendly.
Excellent service! I called for an appointment to have a technician come out to diagnose an issue with my garage door opener. I was able to get an appointment the same day. The technician, Brian, was extremely knowledgeable, professional, and friendly. He explained the reasons for the issue and the gave me options for the solution. I opted to have a new door opener installed. Brian quickly installed the opener the same day. Brian showed me the features of the new opener and helped me code the key pad and set up the link to my car. I recommend this company for all of your garage door needs.
Our Garage door opener went on the blink. I had passed by Town and Country Door several times on the way to church. I called them on Monday morning, explained problem and was given an appointment time. The technician arrived promptly and assessed situation made suggestions as to which door opener would do the best Job. then made the installation. I would like to comment Justin for his diligence and prompt efficient service. I will recommend Town and Country to my friends.
We just had Justin out to fix our garage door from Town and Country. It is by far the best company for Garage doors. They are always responsive which is great because it is never a good thing when you need them. We left a message at 11:00pm last night and they were here before 10 this morning. Justin is so personable and knows his stuff. He leaves us with confidence and always offers tips and advice on maintenance. Very happy.
Our garage door opener began working intermittently a few weeks ago. We had another repair company by to fix the problem when it started, but they obviously didn't do a good job because we couldn't close the door last night. This morning, that company said they were busy today, but we could try for tomorrow. We called Town & Country and Brian said he would send someone this morning! Jordan was our Tech. Jordan quickly determined we needed a new opener, gave us options, we selected one and he installed it -all today. Jordan is intelligent, knowledgeable, efficient and polite. My husband and I are now loyal customers of T & C. They are very service minded.
Customer in Northville, MI says:
Your installer has just left. It’s a Sunday about 1PM. He did a great job, spent time recalibrating the door opener so our door would seal better in our heated garage. But to start, it’s Saturday just about to leave, lowering the door when BANG. Finding one of the door springs broken and no easy way to lift the door, the wife’s car now marooned for Monday work, I am thinking a great start to the week ahead.
Sunday late morning, I look on line and find your web page with phone number. Expecting to get an answering machine and promise to “call back in business hours”, I was pleasantly surprised to hear a real person answer! Even more so, to hear a technician would be out in a couple hour’s maximum, AND THEN when he calls saying he 15 minutes away. All this in LESS THAN AN HOUR from my initial call !!! I am thankful for your service and your technician’s easy going manner. I helped him clean up and carry the broken parts to his truck. There I see he carried a truck full of springs, parts and new openers, it was a sight to see. All I can say again is, great work, fast, friendly, went above and beyond and total cost under $180.00 tax included! When we replace our old door (soon) we will buy from Town & Country! I for one do highly recommend them when you find yourself in a similar situation!
Customer in Plymouth, MI says:
We recently had a garage door spring and opener replaced; the service was impressive. We were very happy with the personal customer service and support. Gary was extremely professional, punctual, courteous, and honest. He replaced the broken spring and accurately diagnosed that the problem was that we had a 7ft garage door opener trying to lift an 8ft door. Even though the newly installed spring was working correctly, he returned to support his work when the garage door got stuck due to the faulty garage door opener motor.
The garage door opener was covered under my home warranty and the warranty company wanted to send a different garage door repair company to replace the unit. I specifically requested that Gary from Town and Country Door be the one to return to do the work instead because I knew I could count on his amazing service and workmanship. I would highly recommend Gary and Town and Country Door; we are so thankful for the great job he did! I am very confident he will stand by his 5-star work!
Customer in Rochester, MI says:
Called yesterday hoping to schedule something in next couple of days. Instead, I got “same day” service — repair guy called ahead and showed up on time. The problem was fixed promptly with minimal cost. This is a great company — I only wish there were more companies like this one!!!
Customer in Warren, MI says:
Had a single-car-garage door replaced… A representative came out to give an estimate the day after I called, and the installers came the next day, 45 minutes early and finished in an hour. The work done is neat and professional, and the new door has really improved the appearance of the house, which we will be putting up for sale soon.
Customer in Madison Heights, MI says:
Got home from work at 4:42. Garage door opener inoperative. Fiddled around and called them at 5:20 and they showed up at 6:50. Nice technician and professed that he knew the problem. Finished at 7:30. Door worked perfectly. I mean what else can you ask ??? Great service all the way around. Highly recommended.
Customer in Romeo, MI says:
Extremely well. He phoned to see if it was okay if he arrived an hour early to do our job, which was fine with us. He fixed the door promptly and really knew what he was doing. It works great now and we would be pleased to use this company again.
Customer in Saline, MI says:
Our garage door was broken with the minivan stuck inside one rainy cold November night. I had to get the kids to school in the morning! The guy from Town & Country showed up exactly when they promised (8:30PM) and was polite, friendly and efficient. The door was fixed within 20 minutes! What a lifesaver! I highly recommend Town & Country Door!
I am writing to express how pleased i am with the prompt and courteous service your company provided my wife and I this past Saturday. When a spring on our garage door failed, my wife found your ad in the Yellow Pages. She spoke with Brian at your office at approximately noon to request a service call. Jake courteously phoned to pin point a meeting time to facilitate our busy afternoon and arrived as promised at 1:30. Jake replaced both springs and after thorough inspection, installed a broken hinge, adjusted the door’s travel parameters and removed a wooden trim that he pointed was noisily interfering with the door’s travel. All of this was accomplished within an hour’s time. We’ll be recommending your company to all of our friends and family.
Customer in Birmingham, MI says:
They showed up when promised, charged for only the items that needed repaired, and did the work professionally and efficiently. Highly recommend this organization.
Michael in Milan, MI says:
Would recommend this company to anyone that needs their garage door spring(s) replaced. The work was completed in a quick, yet just as importantly, a professional manner.
I’m so glad i called your company to fix my old door. Everything you said was true. Frank was here right on time, was very nice and did a great job. The price was very reasonable. Thank you!
I want to thank your company for the prompt response to my inquiries and the skill and politeness of your technician(Corey B.)
K. Rashid says:
Thank you for sending Donny out. He arrived promptly as scheduled, finished the work quickly and efficiently. I appreciated his pleasant demeanor. He was also very neat and clean!. Thanks again.
fix it the same day. Very professional and friendly
Honest Service – Their honesty and professionalism surpassed my expectations.